Please send complaints and follow them up through the Government Complaints Portal (www.shakwa.eg), Hotline: 16528. We have integrated with the portal in April 2018.
Please send inquiries through the Inquiry Page on ministry website. To follow-up your inquiry or complaint sent before April 2018 (and that was sent on the ministry website), please visit the Request Follow up Page on ministry website.
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Ministry of Environment
Egyptian Environmental Affairs Agency
30 Misr Helwan El-Zyrae Road, Maadi,
Phone: (202) 25256452
Fax: (202) 25256490